With this eBook, you'll:
Uncover the gap.
Dive into recent survey results.
Streamline your legal software.
Download the Client Expectations eBook
Uncover the gap.
Clients expect seamless technology and communication, but many lawyers fall short. The result? Less trust, fewer referrals, and missed opportunities. Plus, Chelsey Lambert, Smokeball VP of Partnerships, reveals the importance of customer experience as an investment, not an expense.
Learn how happy clients lead to referrals and a significant ROI >
Dive into recent surveys showcasing client expectations and tech-savvy strategy.
67% of lawyers' clients prefer virtual meeting, and over 50% want more frequent communications. Understand how law firms are narrowing the gap between client expectations and reality.
Discover the tools that make your firm stand out >
Streamline your legal software.
Explore how technology can create a frictionless client experience and uncover the impact of generative AI on the legal world. Address client expectations about AI use and leverage these tools to stay ahead in the evolving legal landscape.
Download the eBook >
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