Russell Duerksen Law Office is a family-owned law firm that has served the Chino Valley, Arizona community since 1993—and now has a second office in Prescott Valley.
After opening a second location, Russell Duerksen quickly saw the need for case management software. Communication between the two offices was suffering. The firm didn't have visibility into their cases, and manual processes like time tracking and document management bogged staff down. After much research and vetting, the firm chose Smokeball.
How Smokeball provides efficiency, visibility, and peace of mind
- Using Smokeball's automatic time capture, staff's billables are automatically and accurately captured, resulting in a 25% billing increase for the firm.
- With the all-in-one platform, staff seamlessly communicate and share updates within Smokeball no matter their location. The team eliminated sticky notes, opting to work digitally and efficiently within the platform.
- Using Court Rules, court-appointed deadlines are automatically populated in Smokeball matters, saving tremendous time and worry.
"It's user-friendly, easy to navigate & search, and tracks all our work in one place. Smokeball was a winner for me right away."
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