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Smokeball Client Reviews

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David Purvis

We transitioned to Smokeball 2 months ago after a very long time with a different Case Management System. We are already seeing a lot of new efficiencies in how we serve our clients. Moreover, the Smokeball team has been exceptional in getting us onboarded and trained.

Kristie Pantelakos

Very user friendly and they provide all the support you need!

Cathy Arruda

We are new to Smokeball and are already enjoying all the features it offers built right in. The interface is much more user friendly than our previous system. The billing system is much easier to use! The support has been awesome and the training offered is great. The transition from our old system has been a great solution.

Vicki Robinson

Smokeball is amazing. I highly recommend it for anyone with a busy litigation practice.

Ron B.

We are an old fashioned law firm. We have no digital workflow and only type documents inside of word and use basic Email. Switching to Smokeball was a daunting idea and Danusha was able to take considerable time learning about our firm and patiently explaining the system and the process. She was instrumental in giving us the confidence to undertake this monumental task. Thank you Danusha!!

Lindsey F.

Smokeball has been amazing to work with. We are not even to onboarding yet and I can tell the team is top shelf. Through the inquiry process, sales presentation and navigating the quote, Andrea and the Smokeball team have been kind and consistent. The process has not been pushy or brash at all. The process has been so wonderful and our team looks forward to onboarding with Smokeball.

Deana

We have been using another legal practice management software, and they went out of business. I was worried about transitioning over to Smokeball, but there has been no reason to worry. I believe Smokeball is very user friendly, and the staff has been amazing! I love the features, and the information you put in for each file is very helpful! Wish we would've used Smokeball years ago!

Yvonne N.

Loving Smokeball. Great program with wonderful learning tools.

Amy V.

Almost instantly saw increase revenue from previously missed billings. Great data management software with comprehensive transition plan. Highly recommend!

Jim P.

I have been a Smokeball customer since November 2015. I have not opened a paper file since I am able to go to court knowing that I have my entire file with me. The automation has made being a solo practitioner easier than I could have imagined. I can set up my own file structure and add folders whenever I need. While it hasn't made practicing law a "joy" it has come pretty close. I would highly recommend giving Smokeball a try!

Genie G.

I honestly don't know how we ever lived without it. Amazing practice management; fabulous support; and the integration with our Court's e-filing system makes everything so easy. The case workflows are life changing.

Michael G.

Time entry and billing are a major time sink for attorneys. Smokeball tracks the time you spend on documents, and it does so automatically. During my first months using Smokeball, my billable hours increased by over 50%, while my work hours remained the same.

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