Top 3 priorities for 2025
AI adoption and technology as growth enablers.
Firms are using AI for efficiency gains while leveraging technology to scale, automate workflows, and improve client service.
Retention is the new acquisition.
Firms are focusing on flexible work models, workload balance, and career development to keep top talent.
Cybersecurity and operational efficiency.
Stronger security measures and streamlined processes are critical for sustainable growth.
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AI adoption drives growth. But hesitation and compatibility issues are holding firms back.
54% of respondents believe AI can reduce legal service costs, making them more accessible, with some expecting reductions of 20% or more.
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Work-life balance and burnout remain key challenges.
Despite flexible work options, burnout remains a persistent issue, affecting retention and overall job satisfaction. 1 in 3 firms struggle to retain talent, making culture and work-life balance essential for growth.
Improve staff retention
Digital marketing is on the rise, but referrals still dominate.
Firms that balance traditional networking with SEO, content marketing, and paid search are seeing higher engagement and conversion rates.
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